Seasonal and regional conditions affect the supply and cost of
flowers and greens. Specific varieties or colors may not always
be available or meet our quality standards. In some cases, substitutions
may be necessary to fulfill your floral and container requirements.
The dimensions given for arrangements are approximations. However,
you may refer to them for general size guidelines.
Substitution may be necessary to ensure your arrangement is delivered
in a timely manner. The utmost care and attention will be given
to your order to ensure that it is as similar as possible to the
There shall be no substitution in type of arrangement; that is,
no change in size or shape.
In arrangements of assorted flowers, the colors shown in the online
catalog should be used if at all possible, even if this means substituting
other kinds of flowers of equal value.
When substitution is necessary, the utmost care shall be taken to
maintain the overall effect of the arrangement illustrated in the
online catalog. For example, spiked flowers should be substituted
for spikes and round flowers for round.
In one-of-a-kind flower arrangements, such as roses, the variety
is of first importance preceding color in this instance only.